Quick contact info

Pheim Unit Trusts Berhad 7th Floor Menara Hap Seng (Letter Box 12), No. 1 & 3 Jalan P. Ramlee, 50250 Kuala Lumpur. Monday-Friday: 9am to 5pm Saturday: 9am to 1pm Tel: +(603) 2142 8888 Fax: +(603) 2141 9199 Email: support@pheimunittrusts.com
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Complaints & Grievances

Pheim Unit Trusts Berhad

If you have any dispute or dissatisfaction against us, we would appreciate it if you could first contact us and/or lodge an official complaint. As your need is our focus, we will always help you at our best to resolve the matter amicably.

Pheim Unit Trusts Berhad

7th Floor Menara Hap Seng, No. 1 & 3 Jalan P. Ramlee, 50250 Kuala Lumpur

Tel: (603) 2142 8888

Fax: (603) 2141 9199

E-mail: support@pheimunittrusts.com

Website: www.pheimunittrusts.com

Securities Industry Dispute Resolution Center

If you have a monetary dispute against us for a sum not exceeding RM250,000, and if the matter is not resolved to your satisfaction, or if we have not given you a final reply in regard to the matter within 90 days of receiving it, you may then bring your matter to:

Securities Industry Dispute Resolution Center (SIDREC)

Unit A-9-1, Level 9, Tower A, Menara UOA Bangsar, No. 5 Jalan Bangsar Utama 1, 59000 Kuala Lumpur

Tel: (603) 2282 2280

Fax: (603) 2282 3855

Email: info@sidrec.com.my

Website: www.sidrec.com.my/

Securities Commission Malaysia

Members of the public may also lodge a complaint against any of Securities Commission Malaysia’s intermediaries or report any regulatory breaches pertaining to the Malaysian capital market to:

Securities Commission Malaysia

Consumer & Investor Office, Securities Commission Malaysia, No. 3 Persiaran Bukit Kiara, Bukit Kiara, 50490 Kuala Lumpur

Tel: (603) 6204 8999

Fax: (603) 6204 8991

Email: aduan@seccom.com.my

Website: www.sc.com.my

Federation of Investment Managers Malaysia

If you are aggrieved by the conduct of a Unit Trust or Private Retirement Scheme consultant, please lodge a complaint with the Federation of Investment Managers Malaysia (“FIMM”).

Federation of Investment Managers Malaysia

Legal, Secretarial & Regulatory Affairs, 19-06-1, 6th Floor Wisma Tune, No. 19, Lorong Dungun, Damansara Heights, 50490 Kuala Lumpur

Tel: (603) 2092 3800

Fax: (603) 2093 2700

Email: complaints@fimm.com.my

Website: www.fimm.com.my